Frequently Asked Questions

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Q. Where can I purchase your products?

Discovery Bay products are available through a host of fine retailers. Please consult the Where to Buy section of our website for a list of our retailers.

Q. I’ve lost my rule book/solution, where can I obtain another copy?

If you have lost the rules to your Discovery Bay game, go to the game or puzzle product page and click on rules or solutions for a downloadable PDF. For items we no longer produce, please visit our Archive page for a full list of archived games. Archived rules and solutions can be downloaded in PDF format for your convenience.

Q. Are your products safe?

At Discovery Bay we work closely with our manufacturing partners to assure that our products are safe for your family and ours. We also work with independent testing laboratories to ensure all of our products meet or exceed product safety standards for applicable age groups. Our commitment to providing “games worth playing” means we produce products that provide the highest play value and meet or exceed each and every manufacturing safety standard.

Q. Do you have booster packs (supplementary question cards) for your games?

At this time, Discovery Bay does not have additional question card sets available.. However, new editions of our most popular games are in development. Check our site frequently for the updates, as our “New Products” section will feature upcoming offerings plus new editions of our existing games. We love hearing your suggestions and requests, so please share your thoughts on our Customer Service page.

Q. What are your hours of operation?

Discovery Bay business hours are:

Monday through Friday: 8am to 5pm PST

Q. Is Discovery Bay accepting new game submissions?

Currently, we are not accepting unsolicited game submissions. Please check back at a later date.

Q. How do I contact Discovery Bay Investor Relations?

Please direct investor inquiries to Craig Olson at craig@discoverybaygames.com.

Q. Are your products available outside the U.S.?

Discovery Bay products are available through international distributors. Please visit out Distributors page for a complete list.

Q. Where is Discovery Bay located?

Discovery Bay is located in Washington state and has two main office locations.

Sales Office:

Discovery Bay 206 First Avenue South, Suite 310

Seattle, WA 98104

 

Remittance Office:

711 Court A, Suite 204

Tacoma, WA 98402

Q. Who should I contact at Discovery Bay for Community Relations inquiries?

Discovery Bay is committed to giving back to the community through partnering with organizations that share our passion for family enrichment, interaction, education, and fun. For more information, please visit the DBG Gives section of our website.